Everything you might want
to know.

Please check https://parcelsapp.com/en/tracking with the provided tracking number after it was shipped.

This website sometimes hides items that are sold out for organization purposes. If you would like to see our full catalogue of music check Discogs or our Bandcamp.

Unless a number is specified on the product page, then please assume that we have chosen not to advertise the quantity at this time.

Unless stated otherwise of course you can. In fact, please.

Any edition you like. The only difference is the color variant you are choosing.

Generally all editions contain the same extra items.

Please join our mailing list located on the home page. You can also follow our page on Facebook and Instagram.

You can actually generate FREE download Bandcamp codes by visiting the code generator. No purchase necessary. Some albums do not contain download codes because they are from other labels and / or from partners in small certain circumstances.

In almost all cases they do not, we ship all records outside of their jackets to prevent damages from happening. On very rare occasions they come in shrink wrap but it will be stated on the product page.

In almost all cases they run at 33.3rpm unless stated otherwise on the label of the vinyl.

Currently only PayPal, which in turn also accepts most forms of credit cards.

Sometimes we take pre-orders for our releases (but not all the time). In these cases, the lacquer has already been cut to speed up the process.

We use a reshipper to lower shipping costs. Generally speaking it can take 2-3 weeks to arrive in Canada and the United States. In many cases it takes longer to arrive overseas, please email us if you need tracking information.

Yes.

Your phone number is important in case your local postal service has any problems finding your address.

All orders to USA will ship from USA and every other international order will ship from our warehouse in Italy.

You will receive a shipping confirmation email.

Yes most of them are and you are also able to choose from shipping methods. Basic media mail orders for US are tracked.

You will receive a tracking number in your email after we ship your item. At times the tracking link doesn't work in the email so please check https://parcelsapp.com/en/tracking and other relevant websites.

Unless otherwise stated on the product page, all orders usually ship within 2-3 weeks. Pre-order items are excluded from this, of course.

We do this automatically.

Please email [email protected] and we will get back to you ASAP.

Please report it ASAP by emailing [email protected] and be considerate — if it's been over half a year we won't be able to help you.

For international orders, please be aware that you will be responsible for any customs / import charges incurred by your package.

Please be patient and make sure it's not a pre-order, in which case it can take longer. If it's been a while send us an email.

Please wait until a reasonable amount of time has passed and then get in touch with us.

{em}Updated as of Oct 2022:{/em} if for any reason your parcel is returned to us (due to an incorrect shipping address, or you failed to collect it from your post office) then we will be happy to resend it — if we get it back. However you will have to cover the costs of re-shipping it.

We are currently not accepting demos because our schedule is filled.

Send us an email at [email protected] with information about your label and other details, we may be interested.

We provide distribution to small record shops. We want to keep distribution to a minimum (avoiding large chain-stores entirely) but if you run a small independent shop we are happy to work with you. Email us at [email protected] with information about your store including social media info, etc. We do NOT want to work with people who just resell on eBay and Discogs — we do in-depth searches to prevent this.